Alfa Travel UK Reviews
(Rated by 1981 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Bitcoin
- Klarna
- Venmo
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.3
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Shipping & Delivery4.3
- Customer Service4.7
- Return Policy4.4
- Good Value5.0
Recent Customer Reviews (13)
Janina Zimmer
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Flordelis Aucoin
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Somer Racicot
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Michele Lombardo
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Clemente Piccio
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Alberica Dellucci
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Naomi Wright
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Bodhi Stienen
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Mathias Zimmermann
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Zachary Cameron
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Alfa Travel UK Pricing
Festive Tours
start at £10
General Coach Holidays
£20 - £30
Payment Methods
Accepted Payment Options:
Prices for items on Alfatravel.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Bitcoin
Klarna
Venmo
Payment Process
- Payments can be made online during the checkout process.
- For Alfa Travel UK credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Alfa Travel UK Pros & Cons
Pros
1
Quality and Value for Money: Alfa Travel is known for offering quality, value for money coach holidays to the best resorts in the UK and Ireland.
2
Exceptional Service: They pride themselves on providing exceptional service from the moment of booking to the end of the holiday.
3
Employee Ownership: The company is employee-owned, which means employees have a voice in shaping the business and are more engaged and productive, leading to better customer experiences.
4
Variety of Services: Alfa Travel offers a range of travel services including coach holidays, self-drive hotel breaks, and river cruise holidays.
5
Holiday Insurance: They provide holiday insurance options, which can protect customers against various risks during their trip.
6
Convenient Pick-Up Points: The company operates from numerous local, convenient pick-up points across the UK, making it easier for customers to join their tours.
7
Inclusive Excursions: Many of their holidays include excursions as outlined in the itinerary, adding to the overall holiday experience.
CONS
1
Customer Service Issues: There have been instances where customer service has been compromised, such as delays and lost drivers, as reported in a review.
2
Insurance Restrictions: The insurance policy has certain restrictions, such as not covering individuals who are not currently resident in the UK or those who have not lived in the UK for at least 6 of the last 12 months.
3
Limited Flexibility: Some customers might find the structured itineraries limiting in terms of flexibility, although self-drive options provide more flexibility.
Alfa Travel UK Features and Benefits
Features
Employee-Owned Company
Alfa Travel is majority owned and operated by its employees, ensuring a high level of customer service and engagement.
No Hidden Surcharges
All holidays include excursions as detailed in the itinerary, with no additional charges.
Local Pick-Up Points
Operates from numerous local, convenient pick-up points across the UK, making it easy for customers to join their tours.
Modern Fleet
Expanding fleet of modern coaches, ensuring high standards of safety and comfort.
Leisureplex Hotels
Many resorts feature hotels belonging to Alfa Travel’s sister company Leisureplex, with carefully selected partner hotels for reliable, quality accommodation.
Excursions Included
Most holidays include excursions at no extra charge, along with return travel from a local convenient pick-up point.
Entertainment and Wi-Fi
Entertainment most evenings in Leisureplex Hotels and Wi-Fi throughout these hotels are included in the holiday package.
Super Saver Breaks
Part of the fun is not knowing the destination until two weeks before departure, offering an exciting surprise.
Low Deposit
Book a 2025 holiday before 30th November 2024 with a low deposit of only £25 per person.
No Single Room Supplements
In 2025, there will be no single supplements for standard single rooms on any of their holidays, including preferred partner hotels.
Friendly Reservations Team
Customers can book online, call the friendly reservations team, or visit a local travel agent for assistance.
Celebration Packs
Additional celebration packs such as flowers, prosecco, and luxury chocolates can be added to bookings.
Bonded Coach Holiday Group
Member of the Bonded Coach Holiday Group, ensuring financial security for customers in case of insolvency.
Positive Reviews
Received positive customer reviews, highlighting excellent service and value for money.
Loyalty Bonus
Book 2 or more Coach or Self Drive holidays by 30th November 2024 and receive a £10 per person discount on each holiday.
Variety of Services
Offers a range of travel services including coach holidays, self-drive hotel breaks, and river cruise holidays.
Holiday Insurance
Provides holiday insurance options, which can protect customers against various risks during their trip.