(4.3 / 5)1981+ Ratings

Alfa Travel UK Reviews

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Overall Rating

4.3
13 Reviews
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About Alfa Travel UK

Alfa Travel is a company that specializes in providing coach holidays to a wide variety of traditional British destinations. They offer a range of products and services including coach tours, self-drive holidays, and amazing tours. They own their own chain of quality hotels, ensuring a hassle-free holiday experience for their customers. They pride themselves on their high standards and dedicated customer care team, offering personal and friendly service. They are committed to exceeding their customers' expectations with quality, value for money holidays. Most of their holidays include excursions as detailed in the itinerary. They also offer a 2024 Coach Holidays Brochure, featuring a specially selected collection of holidays showcasing the best of what the UK and Ireland have to offer. They have regularly been awarded with the Tripadvisor Travel’s Choice and Certificate of Excellence. On the 1st July 2015, they made the exciting transition to Employee Ownership. As committed Employee Owners, they are now even more determined to ensure a fantastic customer experience. The meticulous planning which goes into ensuring they deliver a recognised standard time after time means that their staff know that the details have been taken care of and they can focus on the most important part of the operation – their customers!

Alfa Travel UK Pros & Cons

Pros of Alfa Travel:

  • Quality and Value for Money: Alfa Travel is known for offering quality, value for money coach holidays to the best resorts in the UK and Ireland.
  • Exceptional Service: They pride themselves on providing exceptional service from the moment of booking to the end of the holiday.
  • Employee Ownership: The company is employee-owned, which means employees have a voice in shaping the business and are more engaged and productive, leading to better customer experiences.
  • Variety of Services: Alfa Travel offers a range of travel services including coach holidays, self-drive hotel breaks, and river cruise holidays.
  • Holiday Insurance: They provide holiday insurance options, which can protect customers against various risks during their trip.
  • Convenient Pick-Up Points: The company operates from numerous local, convenient pick-up points across the UK, making it easier for customers to join their tours.
  • Inclusive Excursions: Many of their holidays include excursions as outlined in the itinerary, adding to the overall holiday experience.

Cons of Alfa Travel:

  • Customer Service Issues: There have been instances where customer service has been compromised, such as delays and lost drivers, as reported in a review.
  • Insurance Restrictions: The insurance policy has certain restrictions, such as not covering individuals who are not currently resident in the UK or those who have not lived in the UK for at least 6 of the last 12 months.
  • Limited Flexibility: Some customers might find the structured itineraries limiting in terms of flexibility, although self-drive options provide more flexibility.

Overall, Alfa Travel is known for its quality service and value for money, but there are some areas where improvements can be made, such as enhancing customer service and addressing specific insurance restrictions.

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Alfa Travel UK Customer Reviews (13)

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Janina Zimmer
Janina Zimmer
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Nov 4, 2023
Flordelis Aucoin
Flordelis Aucoin
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Nov 4, 2023
Somer Racicot
Somer Racicot
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Nov 4, 2023
Michele Lombardo
Michele Lombardo
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Nov 3, 2023
Clemente Piccio
Clemente Piccio
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Nov 3, 2023
Alberica Dellucci
Alberica Dellucci
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Nov 3, 2023
Naomi Wright
Naomi Wright
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Nov 2, 2023
Bodhi Stienen
Bodhi Stienen
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Nov 1, 2023
Mathias Zimmermann
Mathias Zimmermann
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Nov 1, 2023
Zachary Cameron
Zachary Cameron
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Nov 1, 2023

Alfa Travel UK Customer’s Q&A

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Alfa Travel UK Features and Benefits

Key Features and Benefits of Alfa Travel:

  1. Quality and Value for Money:

    • Employee-Owned Company: Alfa Travel is majority owned and operated by its employees, ensuring a high level of customer service and engagement.
    • No Hidden Surcharges: All holidays include excursions as detailed in the itinerary, with no additional charges.
  2. Convenient Pick-Up Points:

    • Local Pick-Up Points: Alfa Travel operates from numerous local, convenient pick-up points across the UK, making it easy for customers to join their tours.
  3. Luxury Coaches:

    • Modern Fleet: Alfa Travel boasts an expanding fleet of modern coaches, ensuring high standards of safety and comfort.
  4. Accommodation and Inclusions:

    • Leisureplex Hotels: Many resorts feature hotels belonging to Alfa Travel’s sister company Leisureplex, with carefully selected partner hotels for reliable, quality accommodation.
    • Excursions Included: Most holidays include excursions at no extra charge, along with return travel from a local convenient pick-up point.
    • Entertainment and Wi-Fi: Entertainment most evenings in Leisureplex Hotels and Wi-Fi throughout these hotels are included in the holiday package.
  5. Special Offers and Discounts:

    • Super Saver Breaks: Part of the fun is not knowing the destination until two weeks before departure, offering an exciting surprise.
    • Low Deposit: Book a 2025 holiday before 30th November 2024 with a low deposit of only £25 per person.
    • No Single Room Supplements: In 2025, there will be no single supplements for standard single rooms on any of their holidays, including preferred partner hotels.
  6. Customer Service:

    • Friendly Reservations Team: Customers can book online, call the friendly reservations team, or visit a local travel agent for assistance.
    • Celebration Packs: Additional celebration packs such as flowers, prosecco, and luxury chocolates can be added to bookings.
  7. Financial Security:

    • Bonded Coach Holiday Group: Alfa Travel is a member of the Bonded Coach Holiday Group, ensuring financial security for customers in case of insolvency.
  8. Customer Reviews and Loyalty Program:

    • Positive Reviews: Alfa Travel has received positive customer reviews, highlighting their excellent service and value for money.
    • Loyalty Bonus: Book 2 or more Coach or Self Drive holidays by 30th November 2024 and receive a £10 per person discount on each holiday.

Alfa Travel UK Pricing

Alfa Travel's pricing varies depending on the type of holiday and the specific offers available. Here are some key points:

  • Spring 2025 Coach Holidays: Bookings made before November 30, 2024, require a low deposit of £25 per person. The balance is due six weeks prior to travel.
  • Super Saver Holidays: Prices exclude Peace of Mind Guarantee and single room supplements. The destination is revealed two weeks before departure, and rooms are sold as standard rooms with no sea view options.
  • Festive Tours: Prices start at £10 for some destinations like Fort William and Shanklin.
  • General Coach Holidays: Prices vary, but Alfa Travel offers a range of options from £20 to £30 for different destinations like Dunoon and Bridlington.

For the most accurate and up-to-date pricing, it is recommended to visit the Alfa Travel website or contact their customer service directly.

Alfa Travel UK FAQs

FAQ

Alfa Travel UK Alternatives

Alfa Travel offers a variety of coach holidays and self-drive breaks in the UK and Ireland, but if you're looking for alternatives, here are some top options:

  1. Grand UK Holidays
  2. National Holidays
  3. Bakers Dolphin
  4. Newmarket Holidays
  5. Shearings Holidays
  6. Leger Holidays
  7. Hays Travel
  8. Coast & Country
  9. Ways to Wander
  10. National Express

These companies provide similar services, including coach tours and self-drive breaks, to various destinations in the UK and Ireland.

FAQ

About alfatravel.co.uk Popular Products and Services?

Alfa Travel offers a variety of travel services. They provide coach holidays and self-drive options to various destinations in the UK and Ireland. Their services include arranging for hotel accommodations and organizing tours. They also offer holiday insurance for their customers.

In addition to these, Alfa Travel has a range of celebration packs that customers can add to their bookings. These packs include items like bouquets of flowers, prosecco and luxury chocolates, and an assortment of snacks.

Customers can book their holidays through various channels including visiting an approved travel agent, calling their reservations team, or booking online on their website. Alfa Travel also provides financial security for their customers as they are members of the Bonded Coach Holiday Group. This ensures that in the unlikely event of insolvency, customers' payments are protected and repatriation is ensured.

FAQ

About alfatravel.co.uk Prices and Cost?

Alfa Travel offers a variety of travel services including coach holidays, self-drive hotel breaks, and river cruise holidays. They have an extensive range of partner travel agents who can guide you through your booking. Their offices are open from Monday to Friday, 8:30 am to 6:30 pm, Saturday from 9 am to 5 pm, and Sundays & Bank Holidays from 10 am to 4 pm. You can also book at your convenience on their website or call their friendly reservations team on 01257 248000.

In addition to their travel services, they offer celebration packs that you can add to your booking. These packs include flowers, a bottle of prosecco and luxury chocolates, or an assortment of snacks. The prices for these packs are as follows: Bouquet of Flowers for £38, Prosecco and Luxury Chocolates for £28, and Assortment of Snacks for £12.

For their travel services, prices vary depending on the type of service and the specific package. For example, a 5-day trip departing from Scotland ranges from £199 per person. They also offer special deals such as no single room supplements for guests staying at one of their own 22 Leisureplex Hotels in 2024 if you book your 2024 holiday before 30th November 2023. They also have low deposits of only £25 per person.

Please note that these prices are subject to change and it's always best to check their website or contact them directly for the most accurate and up-to-date information.

FAQ

What is the shipping policy of alfatravel.co.uk?

Alfa Travel Ltd is a company that provides coach holidays. When you book a holiday, your booking is confirmed immediately and a confirmation of your booking will be forwarded to you by post within seven days of booking. The balance of money is due 42 days before departure. Balance payments will be automatically taken by debiting your credit card 42 days prior to departure. You should print the final page of the Internet booking process as your confirmation, although a postal confirmation will also be sent to you. Travel Tickets will be forwarded approximately 14 days prior to departure. It is a condition of the acceptance of the booking by the Company that you are insured either through the Company's scheme or some equivalent travel policy. If you wish to insure through another company, you must advise them of the insurer's name and emergency contact number prior to departure. Every effort will be made to provide precisely the accommodation booked and to convey special needs to the hotelier. However, the Company accepts no liability for any failure to provide a special request for which no payment is made. Where a payment is made for additional facilities, the Company's liability shall be limited to the brochure price of that supplement. Clients who require a special diet must mark this requirement in the Special Requests section of the Booking Form. Clients with special dietary needs are also strongly urged to make direct contact with the hotel 7-14 days prior to arrival and to forward details of their requirements in writing to the hotel. The maximum amount the company will have to pay you in respect of these claims is £25 per person in total because you are assumed to have adequate insurance in place to cover any losses of this kind.

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